A new way to track mental health

A web application to allow young people between 14-20, as well as their carers and clinicians, to record information relating to their mental health and to view the information as part of interactive data visualisations.

The project

The ambition for the tool was to find a way to track patient progress—from their point of view and their family's—and collect information about how their feeling throughout their consultation process. The tool collects survey results from patients and their families after each consultation and tracks, including comments, the patient’s progress during each session. 

The process

The application was split into different sections to cater for the different user audiences: 

  • Notes, to add comments about the current patient's session,
  • Surveys, where data is added on a session by session basis,
  • Reports provide an overview of all data from the surveys, organised by session and visualised in graphs,
  • Goals can be added and updated allowing users to view progress and track change over time.

As part of the design phase, a working prototype was built in Flinto to quickly bring the application to life. This allowed us to test the interaction elements of the tool and follow the user journey.

When designing the application, the challenge was to come up with a UI that was not intimidating, bearing in mind the personal nature of the questions being asked. A more human approach was taken with the wording of the questions accompanied by easy and fluid ways to update the visualisations with new information: an easy slide mechanism and a growing circle to reflect a high score.

As part of the research phase for the project, we did a deep dive into the current trends and technologies around the themes of quantified self, journal and self-help applications; looking at how data visualisations can be used in an emotive way and used the findings to help design an accessible interface. 

The tool visualises the narrative of change over time which the clinicians can share with the patient, allowing them to view their progress and changing (or achieved) goals. By creating a step-by-step user journey for each session, the clinician can now clearly and very easily identify positive or negative change in their patients which leads to better and quicker treatment. 

The goals section of the application allows patients to set personal goals and measure their progress towards them by recording daily situations and emotions, providing the clinician with reasons and patterns for depression or good moods.